Privacy Policy

Privacy Policy

Last Updated: September 29, 2026

At Qorqina, safeguarding user personal data constitutes a core part of building trustworthy shopping experiences. This Privacy Policy explains how we collect, use, disclose, and protect information when visitors browse qorqina.com, purchase products, or communicate with our customer service team.

By accessing our website, you acknowledge the data practices described in this policy, subject to applicable privacy laws and consent requirements.

1. Information Collection

We collect different categories of information depending on how you interact with our website. Information may be collected when you browse products, complete purchases, contact customer support, submit feedback, or subscribe to store updates.

Personal Information We May Collect

The information you provide may include:

  • Contact Information: Full name, email address, shipping address, and other contact details.
  • Order Information: Purchased products, order records, transaction details, and customer service communications.
  • Payment Information: Payment information is processed through qualified third-party payment providers. Qorqina does not store complete payment card details on our own servers.

Please provide accurate information when placing an order or contacting our support team.

Information Collected Automatically

When you visit Qorqina, certain technical information may be collected automatically, including:

  • IP address.
  • Browser type and device information.
  • Operating system information.
  • Pages viewed and website interactions.
  • Access times and browsing activity.

This information helps us maintain website performance, improve user experience, and protect our services.

2. How We Use Information

We may use collected information for legitimate business purposes, including:

Order Fulfillment

To process purchases, arrange shipping, provide delivery updates, and manage order-related services.

Customer Support

To respond to questions regarding products, payments, shipping, refunds, and after-sales requests.

Website Improvement

To analyze customer interactions, improve website functions, optimize shopping experiences, and improve product presentation.

Security and Fraud Prevention

To detect suspicious activity, protect accounts, prevent unauthorized transactions, and maintain website security.

Legal Compliance

To comply with applicable laws, regulations, and lawful requests from authorities.

3. Cookies and Similar Technologies

Qorqina may use cookies, pixels, and similar tracking technologies to support website functions and understand how visitors use our store.

These technologies may help us:

  • Remember shopping preferences.
  • Maintain shopping cart contents.
  • Analyze website traffic and performance.
  • Improve website navigation.
  • Support marketing and advertising activities where permitted.

You may manage cookie preferences through your browser settings. Restricting cookies may affect certain website functions.

4. Third-Party Services and Data Sharing

We may share information with selected third-party service providers when necessary to operate our store and provide requested services.

These providers may include:

  • Payment processing providers.
  • Shipping and fulfillment partners.
  • Website hosting and technology providers.
  • Email communication providers.
  • Analytics and advertising service providers.

Third-party providers only receive information necessary to perform their assigned services and process information according to their own privacy practices.

We do not sell personal information in exchange for money. However, certain advertising-related data sharing may be considered a sale, sharing, or targeted advertising activity under certain privacy laws.

5. Advertising Services and AppLovin Privacy

Qorqina may work with third-party advertising and analytics partners to support advertising measurement, campaign performance analysis, fraud prevention, and personalized advertising services where permitted by applicable laws.

One of our advertising partners may be AppLovin.

AppLovin and its affiliated services may collect and process certain information from users’ devices, including device identifiers, advertising identifiers, IP addresses, device information, website interaction information, and usage-related data according to their own privacy practices.

This information may be used for purposes including:

  • Delivering relevant advertisements.
  • Measuring advertising performance.
  • Providing analytics services.
  • Detecting and preventing fraudulent activities.
  • Improving advertising technologies.

For more information about AppLovin’s privacy practices, please visit:

AppLovin Privacy Policy:
https://legal.applovin.com/privacy/

Where required by applicable privacy laws, users may have choices regarding personalized advertising and certain data processing activities.

6. Your Privacy Rights

Depending on your location and applicable laws, you may have rights to:

  • Request access to personal information we maintain.
  • Request correction of inaccurate information.
  • Request deletion of eligible personal information.
  • Withdraw consent where applicable.
  • Unsubscribe from marketing communications.
  • Opt out of certain advertising-related activities where required by law.

To submit a privacy request, please contact us using the information provided below.

We may verify your identity before processing certain requests.

7. Data Protection

We use reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, misuse, disclosure, alteration, or loss.

Although we take security measures seriously, no internet transmission or electronic storage system can guarantee absolute security.

8. Children's Information

Qorqina does not knowingly collect personal information directly from children under the age of 13.

If you believe that a child has provided personal information to us, please contact our customer service team so we can review and take appropriate action.

9. Policy Updates

We may update this Privacy Policy when our business practices, website technologies, or legal requirements change.

Any updated version will be published on this page with a revised effective date.

We encourage customers to review this Privacy Policy periodically.

10. Contact Qorqina

For privacy-related questions, personal information requests, or concerns regarding this Privacy Policy, please contact us.

Website Operator:
YUNNENG TECHNOLOGY LIMITED

Business License Entity:
YUNNENG TECHNOLOGY LIMITED

Registered Address:

WORKSHOP 251 ON 3/F,

JOIN-IN HANG SING CTR 2-16,

KWAI FUNG CRESCENT,

KWAI CHUNG,

NT,

HONG KONG

Website:
https://qorqina.com

Email:
service@qorqina.com

Customer Service:
+852 47485867

When contacting us about an order or privacy request, please include relevant details so we can assist you efficiently.